However, those specific resources and coping strategies that can enhance resilience have not yet been studied in detail among emergency service workers, even though they are exposed to various impacts

The gap

Consensus across the literature

Supporting evidence — 4 representative gaps

• The Impact of Perceived Epidemic Concerns on Organizational Citizenship Behaviors: The Mediating Role of Work Stress (2026) · doi

  The study recommends that during the epidemic happened there is a high stress increases, so organisation should take necessary steps to reduce stress during the pandemic period and also improve the financial, physiological and psychological improvements of Kerala Hotel employees. Even pandemic demotivated the employees organisation citizenship behaviours for an effectively management program, there must be clear communication channels among employees and the senior management. This enables employees to understand the objective of work during pandemic problems. The study further recommends that though the hypotheses supported but further research can identify the real solution during this crisis time Furthermore, since the study only focused on the quantitative measure, future works are encouraged in several areas in both quantitative and qualitative measure. It is recommended that future research can get a better understanding of the impact of Perceived epidemic concern on organisation citizenship behaviour mediated by work stress.

  Keywords: employees stress organisation pandemic recommends epidemic there citizenship management further quantitative measure future happened high
• Psychological factors influencing decision-making performance in collaborative crisis response: insights from Norwegian emergency services leaders (2026) · doi

  Future research should further examine how deci- sion-making processes unfold under varying levels of difficulty, uncertainty, and operational complex- ity to better understand how leaders adapt strategies across crisis conditions. Longitudinal studies assess- ing how leadership education and training influence self-efficacy, collaboration, and decision-making performance over time would also provide valuable insight into the durability and development of these psychological mechanisms. Additionally, replication across different national, organizational, and cultural contexts is needed to assess the broader applicability of the proposed framework. Investigating crisis leadership in settings with different institutional arrangements, as well as in contexts where leadership roles are more gender-bal- anced or female-dominated, would contribute to a more comprehensive and inclusive understanding of decision-making in collaborative crisis response.

  Keywords: making crisis leadership across assess decision different contexts future further examine deci sion processes unfold
• Promoting Emergency Service Workers’ Resilience: Resources and Coping Strategies (2022) · doi

  However, those specific resources and coping strategies that can enhance resilience have not yet been studied in detail among emergency service workers, even though they are exposed to various impacts on a daily basis.

  Keywords: specific resources coping strategies enhance resilience studied detail among emergency service workers even though exposed
• Perceived COVID-19 threat and job satisfaction among healthcare workers: the indirect role of job stress and the moderating role of coping strategies (2026) · doi

  For future research, multi-wave longitudinal studies and experimental/quasi- experimental designs (e.g., coping skills training or professional support program interventions) are recommended to test the causal relationships among threat perception, job satisfaction. Comparative studies conducted in different countries may help clarify the effects of cultural values, organizational structures, and differences in crisis management on threat perception, stress, coping, and job satisfaction. job stress, coping, and levels, As recommendations for healthcare institutions and policymakers, increasing improving shift scheduling, strengthening equipment staffing provision, and reorganizing workflow may reduce job stress and enhance job satisfaction. During pandemics and other crisis periods, strengthening managerial transparency, effective communication, recognition and reward systems, counseling services, team supervision, and peer-support programs is recommended. Structured training and intervention programs for healthcare workers may strengthen cognitive reframing, problem-solving, emotional regulation, and self-care skills. Regular training in areas such as infection control, crisis management, ethical decision-making, and communication skills may both make threat perceptions more manageable and serve as a buffer against stress by increasing self-efficacy.

  Keywords: stress coping skills training threat satisfaction crisis experimental support recommended perception management healthcare increasing strengthening