Service Industries Journal

ISSN 0264-2069 · Taylor & Francis · United Kingdom · active 1983–2026

Metrics

Scimago quartile (2025)
Q1
Cites per paper (2y)
9.1
SJR
2.041
h-index
127

“Cites per paper” is a two-year cited-by rate computed from OpenAlex. It is not a Clarivate Journal Impact Factor — we neither compute nor license that metric (how the two differ). Citation rates differ enormously between fields, so compare within a discipline. What the other figures mean: journal quartile, SJR, h-index and article processing charge.

Data as of 18 October 2026 (venue index build).

Scimago Journal Rank 2025

In the Scimago Journal Rank 2025 edition, Service Industries Journal is Q1 in all 2 of its subject categories.

Scimago 2025 quartile and rank of Service Industries Journal in each subject category
Subject categoryQuartileRank in category
Management of Technology and InnovationQ1#31 of 295
Strategy and ManagementQ1#51 of 495
Cites per document (2 years, Scopus)
10.88
Documents indexed in 2025 (Scopus)
70

The quartile is the one Scimago prints for each category. Rank is the journal's position by SJR among the journals Scimago lists in that category (#1 is the highest); “—” means we hold no rank consistent with that quartile. The document count is what Scopus indexed that year, which can be lower than a journal's full output. Source: SCImago Journal Rank 2025 edition, from Scopus data (scimagojr.com, CC BY-NC).

Service Industries Journal is Q1 in all 2 of its Scimago subject categories (2025 edition; best category Management of Technology and Innovation: Q1, #31 of 295), with SJR 2.041 (Scimago) and an h-index of 127 (OpenAlex). Listed in Scopus, Web of Science.

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Responding time

Submission to acceptance
174 days (median)
Estimated from our library (20 papers)
Acceptance to publication
11 days (median)
Estimated from our library (20 papers)
Submission to publication
187 days (median)
Estimated from our library (20 papers)

Turnaround figures are indicative, not a guarantee: DOAJ values are self-reported by the journal (average weeks, submission to publication); library estimates are medians of the received/accepted dates printed in papers we hold. Editorial times vary by article type and season — confirm on the journal’s own site.

Indexing & access

Indexed in
ScopusWeb of Science
Access status:
hybrid. Where this comes from publisher-level signals rather than works-level data it is a heuristic — confirm on the journal’s own site, especially regarding any article processing charge.

Official journal site →

Scope

customerservicequalityloyaltyorganizationalbehaviorhumanresourcemanagementconsumerretailmarketing

Frequently asked

Is Service Industries Journal a predatory journal?

Our screening does not flag Service Industries Journal. That is not a guarantee of quality — it means the venue is not on Beall's archive (frozen since 2017) and does not match our name-pattern heuristic. It is listed in Scopus, Web of Science, which is a positive signal.

Is Service Industries Journal indexed in Scopus or Web of Science?

Per our venue index, Service Industries Journal appears in: Scopus, Web of Science. Index membership changes over time — confirm on the index's own site before relying on it.

What is the impact factor of Service Industries Journal?

Papers in Service Industries Journal are cited about 9.1 times each within two years of publication, and Scimago places it in Q1, with an h-index of 127. Those are the open equivalents: the Clarivate Journal Impact Factor is a proprietary metric we neither compute nor license, so we show the two-year citation rate and Scimago quartile instead — they answer the same question of how heavily the journal is cited. A citation rate is a property of a field as much as of a journal.

What Scimago quartile is Service Industries Journal (Q1, Q2, Q3, or Q4)?

In the Scimago Journal Rank 2025 edition, Service Industries Journal is Q1 in all 2 of its subject categories. By category: Management of Technology and Innovation: Q1, #31 of 295; Strategy and Management: Q1, #51 of 495. Quartiles split the journals in a subject category into four equal groups by SJR, so Q1 is the most-cited quarter and Q4 the least; Service Industries Journal is cited about 9.1 times per paper over two years, with an h-index of 127.

What is the Web of Science (JCR) quartile of Service Industries Journal?

The Web of Science quartile comes from Clarivate's Journal Citation Reports (JCR), a proprietary product we neither license nor compute — so we cannot state a JCR quartile for Service Industries Journal. The open equivalent is its Scimago quartile, Q1, derived from Scopus citation data. Because JCR ranks against Web of Science and Scimago against Scopus, the two can differ, so check Clarivate's site directly if you need the JCR quartile specifically.

Is Service Industries Journal open access?

Our index records its access status as "hybrid". Where this is derived from publisher-level signals rather than works-level data it is a heuristic, so confirm on the journal's own site — particularly if an article processing charge matters to you.

How long does Service Industries Journal take to publish a paper?

Submission to acceptance for Service Industries Journal takes about 174 days (median) — Estimated from our library (n=20 papers). Treat it as indicative rather than a guarantee: editorial times vary by article type, reviewer availability and season, and a self-reported figure is the journal's own. We do not hold a peer-review acceptance rate for Service Industries Journal.

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