The literature does not adequately address how chatbots manage the reinforcement of cognitive biases

The gap

Evidence profile

Sourced from the stated research gap and recommendations of the source papers, classified as general, drawn from work published between 2024 and 2026, spanning 4 journals. Those papers have been cited 28 times in total.

Supporting evidence — 4 representative gaps

• The Efficacy of Conversational AI in Rectifying the Theory-of-Mind and Autonomy Biases: Comparative Analysis (2024) · JMIR Mental Health · cited 28× · doi

  The literature does not adequately address how chatbots manage the reinforcement of cognitive biases. There is a lack of transparent training data for chatbots, making it difficult to evaluate their effectiveness. The design of chatbots for mental health poses challenges due to limited information on development and refinement.

  generalstated research gap
  Keywords: literature does adequately address chatbots manage reinforcement cognitive
• Youth and emotional vulnerability predict chatbot appeal (2026) · Frontiers in Psychology · doi

  Little is known about the demographic and psychological profiles of chatbot users, particularly with regards to age and emotional vulnerability. There is a need to clarify the relationships between age, socioemotional well-being, and chatbot use. The study aims to address this gap by investigating the relationships between age, emotional vulnerability, and chatbot use.

  generalstated research gap
  Keywords: little known about demographic psychological profiles chatbot users
• Digital matrimonial markets structural mismatches and psychological distress among never married Pakistani aged 25-45: A mixed – methods test of the mismatch triad model (2026) · Social Sciences Spectrum · doi

  link NMFA. the [https://colab.research.google.com/drive/1EAXSNQXQDj6CcvLt-qaTDlJqmxk_apf_] chatbot provides an extra option for users to ask questions, engaging in interactive questions and answers, bilingual feature, references to study data, links to mental health resources, and an easy- to-use interface for both researchers and general public beyond the academic audience.

  generalrecommendationsevidence 5/5
  Keywords: questions link nmfa https colab google drive eaxsnqxqdj ccvlt qatdljqmxk chatbot provides extra option users
• DHCBT: a digital human psychological counseling system with a CBT multi-agent framework (2026) · Scientific Reports · doi

  The lack of a digital human psychological counseling system that can effectively alleviate mild-to-moderate academic stress. The need for a structured and goal-oriented counseling approach that can help individuals identify maladaptive thoughts and behaviors. The limitation of traditional text chatbots in providing richer interaction and enhancing users' trust, engagement, and sense of social presence.

  generalstated research gapevidence 5/5
  Keywords: lack digital human psychological counseling system effectively alleviate

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