Open research questions in Expert finding and Q&A systems
67 unresolved questions extracted from the limitations and future-work sections of 372 Expert finding and Q&A systems papers in our library. Each links back to the study that raised it.
What the literature leaves open
Traditional study methods have limitations. There is a need for a 'smarter study' environment that can support academic research, teaching preparation, and student learning.
The lack of proper documentation and the difficulty in retrieving relevant information from past meetings are significant problems. Managing and extracting meaningful information from meetings remains a major challenge.
Previous knowledge selection methods have shortcomings, such as relying too heavily on dialogue contexts or over-emphasizing new information. The challenge of maintaining well-balanced coherence and knowledge diversity in knowledge-grounded conversations is not addressed by previous methods.
CET2: Modelling Topic Transitions for Coherent and Engaging Knowledge-Grounded Conversations · 2023 · DOIThere is a need for a powerful NLP system that can generate human-like conversations. ChatGPT has the potential to fill this gap.
Advances in natural language processing may bring database retrieval and text structuring tasks closer together. Natural language processing may make it more efficient and effective to record some types of information through a man-machine conversation.
Converting texts into a form more amenable to processing is a goal of computational linguistics. Rules are needed to determine the relationship between sentences and to disambiguate sentences based on prior context.
Future research could explore the effectiveness of different teaching strategies in facilitating whole-class discussions. The impact of whole-class discussions on pupils' critical thinking skills could be investigated.
The paper identifies a gap in the first teacher's approach, which limits pupils' scope for discussion. The gap is in the methods used to facilitate whole-class discussions.
The lack of understanding of the special classroom functions of question forms and their effect on language learning. The need for a study on the linguistic marking of question forms and their relationship to statement counterparts.
The paper identifies a gap in the existing literature, namely the need for a systematic introduction to the programme of knowledge and human interests. The author acknowledges that the criticisms and objections raised have not been fully addressed, and that further work is needed to develop a comprehensive response.
Providing a personalized learning experience in a large lecture section. Addressing the issue of student demoralization in large classes. Catering to different student needs and abilities.
Evaluating the effectiveness of the proposed course plan. Investigating the impact of technology on student learning outcomes. Exploring the use of multiple tracks in other educational settings.
There is a need for a simple and adaptable programming language for text analysis - Existing languages may not be easy to read and understand for non-experts
Print shop and office duplicating machines are not generally designed to produce variable formats. It is unclear how to reduce substantially the kinds of bias by having multiple versions of SD questionnaire sheets.
The paper identifies a gap in the literature on the question and answer process in public speaking. It notes that prior work has focused on other aspects of communication.
The lack of information about why clients are referred. The inadequate training of counselors in making referrals. The neglect of referrals in academic coursework and literature.
The lack of primary research, - The difficulty in evaluating the efficiency of large enterprises
The lack of effective control mechanisms in socialist systems, - The need for further research on enterprise management
The value placed on the use of questions and questioning are too seldom carried through to effective action in the classroom.
The need for a strategy to select and phrase questions in an interview - The need for a model to aid the interviewer
The paper suggests that further research is needed to develop a comprehensive response to the criticisms and objections raised. The author's interpretation of Peirce and Dilthey yields new insights into the relationship between experience and action, and further research could explore this relationship in more depth.
Further development of the language to include more features and facilities - Application of the language to various domains and tasks
The current methods of discussion evaluation are not satisfactory. There is a need for a more empirical approach to discussion evaluation.
The weaknesses of the current solution are obvious. Better solutions have not been economically feasible.
The need for proper randomization in experimental design. The importance of assigning test subjects to treatment groups.
Most-cited papers in Expert finding and Q&A systems
- The characteristics and motivations of health answerers for sharing information, knowledge, and experiences in online environments · Journal of the American Society for Information Science and Technology · 2011 · 157 citations
- Co-constructing knowledge with generative AI tools: Reflections from a CSCL perspective · International Journal of Computer-Supported Collaborative Learning · 2023 · 100 citations
- Artificially intelligent conversational agents in libraries · Library Hi Tech · 2010 · 85 citations
- Information exchange on an academic social networking site: A multidiscipline comparison on researchgate Q&A · Journal of the Association for Information Science and Technology · 2016 · 78 citations
- How learning effects influence knowledge contribution in online Q&A community? A social cognitive perspective · Decision Support Systems · 2021 · 56 citations
- Advances in the Science of Asking Questions · Annual Review of Sociology · 2020 · 50 citations
- Impact of Conversational and Generative AI Systems on Libraries: A Use Case Large Language Model (LLM) · Science & Technology Libraries · 2023 · 45 citations
- Improving public services by mining citizen feedback: An application of natural language processing · Public Administration · 2020 · 38 citations
- A Novel Framework for the Generation of Multiple Choice Question Stems Using Semantic and Machine-Learning Techniques · International Journal of Artificial Intelligence in Education · 2023 · 35 citations
- ChatGPT as a data analyst: an exploratory study on AI-supported quantitative data analysis in empirical research · Frontiers in Education · 2025 · 25 citations
Most recent work
- Smarter Study with Notebook: Transforming Academic Research and Teaching · Zenodo (CERN European Organization for Nuclear Research) · 2026
- Understanding Question Effectiveness: A Computational and Pragmatic Approach · INTERNATIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT · 2026
- AI-Driven Application for Data Structuring and Intelligent Meeting Analysis · International Journal for Research in Applied Science and Engineering Technology · 2026
- Meetinsight: AI-Powered Meeting Intelligence · International Journal of Science, Strategic Management and Technology · 2026
- AI Interview Question Prediction System · International Journal of Innovative Science and Research Technology · 2026
- Same coin, different sides: an examination of the influence of financial incentives on online health-related answer quality from a linguistic features perspective · Information Technology and Management · 2026
- Retrieval-augmented generation in enterprise knowledge systems: architecture, benefits, and applications · International Journal of Power Electronics and Drive Systems/International Journal of Electrical and Computer Engineering · 2026
- Application of Machine Learning and Natural Language Processing Techniques for the Analysis of Surveys with Open-Ended Questions: A Scoping Review · Computers · 2026
- Ai Powered Ats Resume Screeing And Job Recommendation System · Zenodo (CERN European Organization for Nuclear Research) · 2026
- Structured Conformal Inference for Matrix Completion with Applications to Group Recommender Systems · Journal of the American Statistical Association · 2026
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