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Open research questions in Healthcare Quality and Satisfaction

103 gap statements mined from Healthcare Quality and Satisfaction papers in our 4.5M-paper local library, which holds 468 papers on the topic — drawn mostly from each paper's own stated research gap, future-work, challenge and limitation notes, and its abstract. The ones listed below are a selection still marked open; each names the study that raised it, with a DOI link where the paper has one.

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What the literature leaves open

  • The study does not explicitly state a research gap, but it aims to analyze the influence of electronic word of mouth and digital marketing on patient revisit intentions.

    The Influence of E-WOM and Digital Marketing Patient’ Re-Visits at The Internal Medicine Polyclinic Sebening Kasih Hospital · 2026 · DOI

  • Future research can explore the application of resource mobilization theory in other policy contexts. Further studies can investigate the impact of professional competence and active engagement on policy implementation. Research can also examine the effectiveness of different strategies for stakeholder engagement in policy implementation.

    EFISIENSI BIAYA DAN KETENAGAAN MELALUI KEBIJAKAN SENTRALISASI KEPERAWATAN · 2026 · DOI

  • The paper highlights the need for further research on the role of professional competence and active engagement in the mobilization of nursing personnel.

    EFISIENSI BIAYA DAN KETENAGAAN MELALUI KEBIJAKAN SENTRALISASI KEPERAWATAN · 2026 · DOI

  • There is a need to improve patient satisfaction in primary health care facilities. The current study addresses the gap by examining the association between service quality dimensions and patient satisfaction.

    Association Between Dental and Oral Health Service Quality and Patient Satisfaction at Pakuan Baru Primary Health Care Center in Jambi, Indonesia · 2026 · DOI

  • The study highlights the need for evaluation and implementation of Total Quality Management as a quality management approach.

    The Effect of Total Quality Management on Patient Loyalty, with Patient Satisfaction as a Moderating Variable, at Poso Regional General Hospital · 2026 · DOI

  • This study has the following limitations: 1. Some patients have limited proficiency in Indonesian and are more fluent in their local dialect. This resulted in some respondents having difficulty understanding the questionnaire items. In some cases, family members assisted with the questionnaire-completion process, which could potentially introduce interpretive bias.

    The Effect of Total Quality Management on Patient Loyalty, with Patient Satisfaction as a Moderating Variable, at Poso Regional General Hospital · 2026 · DOI

  • There is a lack of studies examining the relationship between mothers' knowledge and anxiety about DPT immunization side effects. The current study aims to address this gap.

    Hubungan Pengetahuan Dengan Kecemasan Ibu Tentang Efek Samping Imunisasi DPT Pada Bayi Usia 0-12 Bulan Di Wilayah Kelurahan Pahandut Seberang · 2026 · DOI

  • There is a lack of systematic evaluation of the management information system's success at Puskesmas Ujung Batu. There is a need to identify the factors that contribute to the system's success.

    Analisis Faktor yang Berkontribusi dalam Kesuksesan Sistem Informasi Manajemen di Puskesmas Ujung Batu Kabupaten Rokan Hulu Provinsi Riau · 2026 · DOI

  • There is a need to analyze the efficiency of ICUs. There is a lack of research on the use of the DEA model in ICUs.

    Analisis Efisiensi Ruang Perawatan Intensif dengan Menggunakan Model Data Envelopment Analysis (DEA) · 2026 · DOI

  • Forgetfulness is a significant challenge in adherence to medication. Distance to the clinic is also a significant challenge. The study highlights the need for a comprehensive approach to improving knowledge and adherence.

    Efektivitas Intervensi Edukasi dan Program Reminder Berbasis Teori Perubahan Perilaku dalam Meningkatkan Pengetahuan dan Kepatuhan Minum Obat pada Pasien Diabetes Melitus di Wilayah Kerja Klinik Medika Utama Manggar, Balikpapan Timur · 2026 · DOI

  • There is a need for more studies on the effectiveness of education and reminder programs in improving knowledge and adherence among diabetes patients. There is a lack of understanding of the factors that influence adherence, particularly in the context of diabetes management.

    Efektivitas Intervensi Edukasi dan Program Reminder Berbasis Teori Perubahan Perilaku dalam Meningkatkan Pengetahuan dan Kepatuhan Minum Obat pada Pasien Diabetes Melitus di Wilayah Kerja Klinik Medika Utama Manggar, Balikpapan Timur · 2026 · DOI

  • Future research should investigate the impact of facility and infrastructure management on patient outcomes. Future research should explore the development of policies and procedures for facility and infrastructure management in hospitals. Future research should examine the role of technology in facility and infrastructure management.

    Eksplorasi Pengelolaan Sarana dan Prasarana dalam Upaya Peningkatan Mutu Pelayanan Rumah Sakit: Studi Kualitatif · 2026 · DOI

  • The study highlights the need for further research on the impact of accreditation on hospital quality and public perception.

    Kualitas Pelayanan sebagai Jembatan antara Akreditasi dan Kepercayaan Publik Rumah Sakit · 2026 · DOI

  • There is a lack of studies on the technical efficiency of the JKM program. Prior work has focused on the program's financial performance, but not its technical efficiency.

    Analisis Efisiensi Teknis Program Jaminan Kematian (JKM) Bpjs Ketenagakerjaan Tahun 2020-2024 · 2026 · DOI

  • The paper does not explicitly state its limitations. However, it may be limited by its focus on minority church contexts in Indonesia. The paper's theoretical framework may not be generalizable to other contexts.

    Formacija kroz dezorijentaciju · 2026 · DOI

  • The paper suggests that future research should explore the application of the framework of formation through disorientation in different contexts. It suggests that future research should investigate the relationship between burnout and the theology of vocation. The paper emphasizes the need for further research on the experience of church officials in minority church contexts.

    Formacija kroz dezorijentaciju · 2026 · DOI

  • There is a need for structured strategic planning within healthcare institutions to rationalize costs while maintaining service quality. Previous research highlights the relevance of strategic management and planning in healthcare, but there is a lack of quantitative analysis.

    Strateško planiranje kao alat za efikasnije zdravstvene organizacije · 2026 · DOI

  • Spiritual care is often not prioritized in nursing practice. Nurses may lack the skills and knowledge to provide spiritual care. The fulfillment of spiritual needs is often not optimal due to various factors.

    Hubungan Perilaku Caring dengan Pemenuhan Kebutuhan Spiritual Pasien Di Ruang Rawat Inap · 2026 · DOI

  • The fulfillment of spiritual needs is often not optimal due to various factors. There is a lack of studies on the relationship between caring behavior and spiritual needs fulfillment of patients in inpatient settings.

    Hubungan Perilaku Caring dengan Pemenuhan Kebutuhan Spiritual Pasien Di Ruang Rawat Inap · 2026 · DOI

  • The need to analyze the relationship between patient satisfaction and sociodemographic characteristics.

    Assessing Patient Satisfaction and Sociodemographic Determinants in Outpatient Pharmaceutical Care · 2026 · DOI

  • Patient responses to negative or mixed online reviews within E-WOM were not analyzed; the impact of negative E-WOM content on patient revisit intention to the internal medicine polyclinic and appropriate hospital response strategies require investigation to understand the full E-WOM spectrum.

    The Influence of E-WOM and Digital Marketing Patient’ Re-Visits at The Internal Medicine Polyclinic Sebening Kasih Hospital · 2026 · DOI

  • Delays due to prescription screening, limited staffing, and high patient volume are common factors affecting responsiveness in hospital pharmacy services. Perceived differences in service delivery can affect patient satisfaction.

    Overview of Outpatient JKN Patient Satisfaction with Pharmaceutical Services at the Pharmacy Installation of Rumah Sakit Islam Karawang · 2026 · DOI

  • Limited human resources specifically for facility maintenance. Suboptimal cross-unit coordination.

    Eksplorasi Pengelolaan Sarana dan Prasarana dalam Upaya Peningkatan Mutu Pelayanan Rumah Sakit: Studi Kualitatif · 2026 · DOI

  • Ensuring patient safety is a complex issue, - Midwives face challenges in implementing patient safety protocols, - The study highlights the need to address contextual constraints…

    Factors Affecting Patient Safety in Independent Midwifery Practice · 2026 · DOI

  • Future research should explore additional variables such as organizational support and workload, - Future research should apply longitudinal and qualitative approaches, - Future research should expand the study area to provide a more comprehensive…

    Factors Affecting Patient Safety in Independent Midwifery Practice · 2026 · DOI

Most-cited papers in Healthcare Quality and Satisfaction

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Open questions raised by papers listed on this page include: (1) Future research can explore the application of resource mobilization theory in other policy contexts (“EFISIENSI BIAYA DAN KETENAGAAN MELALUI KEBIJAKAN SENTRALISASI KEPERAWATAN”, 2026); (2) There is a need to improve patient satisfaction in primary health care facilities (“Association Between Dental and Oral Health Service Quality and Patient…”, 2026); (3) There is a lack of studies examining the relationship between mothers' knowledge and anxiety about DPT immunization side effects (“Hubungan Pengetahuan Dengan Kecemasan Ibu Tentang Efek Samping Imunisasi DPT…”, 2026); (4) There is a lack of systematic evaluation of the management information system's success at Puskesmas Ujung Batu (“Analisis Faktor yang Berkontribusi dalam Kesuksesan Sistem Informasi Manajemen…”, 2026); (5) There is a lack of research on the use of the DEA model in ICUs (“Analisis Efisiensi Ruang Perawatan Intensif dengan Menggunakan Model Data…”, 2026). 103 gap statements have been mined from Healthcare Quality and Satisfaction papers in our 4.5M-paper local library, which holds 468 papers on the topic; the gaps come from whichever of those papers state one. They are mostly the research gaps the authors state and the papers' abstracts, plus future-work, limitations and challenges passages. The ones listed below are a selection still marked open; each names the study that raised it, with a DOI link where the paper has one, so you can read the original claim in context.

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