Open research questions in Information Systems Theories and Implementation
177 gap statements mined from Information Systems Theories and Implementation papers in our 4.5M-paper local library, which holds 1,925 papers on the topic — drawn mostly from each paper's own stated research gap, future-work, challenge and limitation notes, and its abstract. The ones listed below are a selection still marked open; each names the study that raised it, with a DOI link where the paper has one.
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What the literature leaves open
The paper identifies a gap in the current understanding of large language models, which are often treated as solitary cognitive organisms. It argues that this treatment hides the power relations and sociotechnical context in which the models operate. The paper suggests that a sociotechnical framing is necessary to understand the role of large language models in contemporary organisations.
The single-industry, time-lagged design limits causal and cross-sector inference; longitudinal, multi-sector studies are warranted.
When machines join the team: how AI digital employee integration reshapes organizational boundaries and collective dynamics in the digital workplace · 2026 · DOIThe lack of a framework for aligning researcher and practitioner priorities.
The SIMC Framework: Aligning Academic Research and Government Practice in Field Experiments · 2026 · DOIThe culture is not accepting of people with different ideas for the LGBTQ+ population. There are differences in thriving among demographic groups. The need for a dynamic instrument to better understand local strengths and opportunities.
The study highlights the need to re-examine the nature of feedback provided for learners in CSCL environments.
Lack of primary field data; relies on govt reports which may have positive bias. Quantification Bias: Study focuses on measurable OR success; ignores failed cases where OR was rejected locally. No Statistical Testing: Conceptual paper; hypothesis not tested with SPSS/R. Future scope for empirical study. Rapidly Changing Tech: UPI/AI-based OR evolving fast; some data may become outdated post- 2024.
The need for strategic and coordinated scientific activity. The lack of women authors in the documents produced by SEMES working groups.
The study identifies technical defects as a challenge in IS discontinuance decision-making. The study also identifies the misalignment between the system's capabilities and the user's evolving needs as a challenge. The study notes that users and organizations face challenges in replacing or decommissioning systems that are no longer fit for purpose.
There is a need for a qualitative synthesis of the literature on IS discontinuance, to explain how drivers and inhibitors interact within a socio-technical system. The study identifies a gap in the understanding of the interactions of four dimensions of sociotechnical systems in IS discontinuance.
Limited attention paid to the role of paradoxes in ecosystem orchestration. Focus on inter-firm relationships, with less attention to interorganizational aspects of change. Need to broaden paradox theory categories to encompass interorganizational aspects of change.
The current research practices in technology and design education lack sufficient engagement with verification studies. There is a need for greater emphasis on replication and reproducibility to ensure the validity of empirical claims. The field requires a more systematic approach to promoting cumulative knowledge generation and ensuring the credibility and trustworthiness of the knowledge being produced.
Verification studies and cumulative knowledge generation in technology and design education research · 2026 · DOIThere is a lack of comprehensive, global reviews of social medicine's history. The influence of external social movements has not been thoroughly examined.
Whether IR's possibilities are realised remains uncertain, and whether an intellectual programme leads to institutional advance is even harder to predict.
The challenging but promising future of industrial relations: developing theory and method in context-sensitive research · 2005 · DOIIt seems to me that several prominent theoretical positions on social interaction in CMC are limited by their assumption of technological determinism a view that is reinforced by the general reliance on experimental methods.
The gap is in the exploration of the types of discourse that occur within the interview setting.
Future research should investigate the impact of computer technology on the therapeutic relationship. Future research should explore the potential benefits and limitations of technologically mediated therapy.
The paper discusses the challenge of balancing the need for independent advice with the need for political feasibility.
Only a few studies have discussed self-organization in the context of transformation.
Understanding how self-organization enables collective learning from information systems and socio-technical systems perspectives – A review of the research · 2025 · DOILimited India-specific studies on OR and social equity - Most of the literature focuses on Western or industrial…
The lack of philosophical transparency in IS research literature - The need for a comprehensive review of the philosophical foundations…
Philosophical Foundations of Information Systems Research: A Review of Epistemological, Ontological, and Methodological Perspectives · 2026 · DOIReplication may be particularly valuable when a study introduces a new theoretical claim - Replication may be particularly valuable when a study reports findings with substantial implications for policy or curriculum…
Verification studies and cumulative knowledge generation in technology and design education research · 2026 · DOIThis paper identifies a gap in understanding of how the coordination of household CER influences decision making, and indirect power relations between actors in emerging energy systems.
Invisible actions in the energy system: Examining power relations of virtual power plants in Australia using actor network theory · 2026 · DOIFurther exploration into the intersection of social medicine and current global health challenges - Investigate the impact of social medicine on contemporary public health…
We develop an ADM framework that captures and conceptualizes these macro-micro relationships and use this framework to identify gaps in research and motivate a research agenda.
Automated decision-making in public administration: Changing the decision space between public officials and citizens · 2025 · DOIThe paper identifies a gap in the literature on the impact of computer technology on the therapeutic relationship. The paper argues that the use of computers in therapy overlooks the ways in which language defines persons' lives and environment.
Most-cited papers in Information Systems Theories and Implementation
- Measuring the Involvement Construct · Journal of Consumer Research · 1985 · 4,319 citations
- An Assessment of the Scientific Merits of Action Research · Administrative Science Quarterly · 1978 · 1,482 citations
- Evaluating the replicability of social science experiments in Nature and Science between 2010 and 2015 · Nature Human Behaviour · 2018 · 1,156 citations
- Fundamentals of service science · Journal of the Academy of Marketing Science · 2007 · 925 citations
- Transformative service research: An agenda for the future · Journal of Business Research · 2012 · 878 citations
- A Propositional Inventory for New Diffusion Research · Journal of Consumer Research · 1985 · 802 citations
- Development of the WHOQOL: Rationale and Current Status · International Journal of Mental Health · 1994 · 697 citations
- A research manifesto for services science · Communications of the ACM · 2006 · 665 citations
- Changing Patterns or Patterns of Change: The Effects of a Change in Technology on Social Network Structure and Power · Administrative Science Quarterly · 1990 · 638 citations
- The Alignment of Technology and Structure through Roles and Networks · Administrative Science Quarterly · 1990 · 618 citations
Most recent work
- Knowing Enough to Be Dangerous: The Problem of “Artificial Certainty” for Expert Authority When Using AI for Decision Making and Planning · Organization Science · 2026
- The political economy of agricultural data governance: Farmer perspectives on trust in data sharing · Journal of Rural Studies · 2026
- Platform Thinking in Action: A design science research to bring the platform revolution in legacy firms · Technovation · 2026
- From brokerage to orchestration: Physical open innovation intermediaries as platforms for system-level knowledge creation · Technology in Society · 2026
- Invisible actions in the energy system: Examining power relations of virtual power plants in Australia using actor network theory · Energy Research & Social Science · 2026
- On the “next-turn proof procedure” in the analysis of social interaction: Trouble formulations in the context of practical activities · Research on Language and Social Interaction · 2026
- Dynamics of trust in science among digitised publics: A two-wave panel study identifying trust groups · Journal of Trust Research · 2026
- Trust as institutional infrastructure: Balancing isomorphism and legitimacy in the governance of GenAI for healthcare · Technological Forecasting and Social Change · 2026
- Forecasting emerging job opportunities using the subject-action-object approach · Technological Forecasting and Social Change · 2026
- Continuous improvement through socio-technical mediation: human agency and informal practices in digitalized public organizations · The TQM Journal · 2026
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