Open research questions in Cyberloafing and Workplace Behavior
124 gap statements mined from Cyberloafing and Workplace Behavior papers in our 7.9M-paper local library, which holds 658 papers on the topic — drawn mostly from each paper's own stated research gap, future-work, challenge and limitation notes, and its abstract. The ones listed below are a selection still marked open; each names the study that raised it, with a DOI link where the paper has one.
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What the literature leaves open
However, its relationship with job performance remains unclear due to inconsistent findings in the existing literature.
Cyberloafing research in Indonesia has been limited by the lack of validated measurement instruments adapted to the local context.
Measuring Cyberloafing: Multidimensional Psychometric Validation in The Indonesian Workplace · 2026 · DOIWhile this behaviour has attracted attention from organisational psychology researchers, there remains a gap in understanding how peer phubbing affects phubbed individuals’ emotions, leading to behavioural repercussions.
Scrolling away and inviting tussle: unveiling the impact of peer phubbing on workplace aggression · 2025 · DOIWhile previous studies have explored the negative effects of boss phubbing on subordinates’ psychological distress, this study delves into the consequences of peer phubbing, which is a relatively understudied area.
Scrolling away and inviting tussle: unveiling the impact of peer phubbing on workplace aggression · 2025 · DOIThe visualisations and network analyses reveal major research clusters, emerging themes and underexplored areas, offering a structured overview of how the field has evolved.
Unveiling digital temptations in modern workspaces: a PRISMA-guided investigation on cyberloafing · 2025 · DOIWhile research on illegitimate tasks has predominantly highlighted their detrimental effects on employees, emerging studies suggest these tasks may also have temporary, complex impacts on non‐work domains —though empirical evidence remains limited.
Can't erase it from my mind: How and when daily illegitimate tasks shape employee after‐work rumination and downstream behavioural consequences · 2025 · DOIOrganizations need to comprehend how cyber-loafing behavior develops to effectively handle employee performance.
The Influence of Job Stress, Job Boredom, and Technology Accessibility on Cyber-Loafing Behavior in Online Customer Service Employees · 2026 · DOIWhile AI can lead to greater flexibility, it also brings job enrichment, and efficiency, challenges like potential work-life imbalance, job security concerns, and the need for continuous skill development. Organizations can mediate these effects through proactive support and employee engagement strategies, promoting a balanced and satisfying work environment in an era of AI integration (Paul & Singh, 2023).
The relationship between digital competence, cyberloafing, and employee performance is not yet fully understood. There is a lack of studies examining the impact of digital competence and cyberloafing on employee performance in the public sector.
Pengaruh Kompetensi Digital Dan Cyberloafing Terhadap Kinerja Pegawai Dengan Disiplin Kerja Sebagai Variabel Intervening Dikantor Dukcapil Kabupaten Bengkulu Tengah · 2026 · DOIThe study highlights the need to develop strategies to foster a positive technological orientation toward AI among employees.
Leisure Internet Usage and Individual Work Performance in Freight Forwarding: The Moderating role of Artificial Intelligence Attitudes · 2026 · DOIThe study's findings are limited to the sample of freight forwarders. The study did not use probability sampling due to the lack of an employee-level registry.
Leisure Internet Usage and Individual Work Performance in Freight Forwarding: The Moderating role of Artificial Intelligence Attitudes · 2026 · DOIAlthough this study has made some headway in examining how human–machine cooperation is associated with employee digital creativity, there are still certain issues that need to be addressed in other studies. First, this study utilized cross-sectional multi-source survey data for analysis.
How human–machine collaboration fuels employees' digital creativity: the serial mediating roles of technology acceptance and positive emotion · 2026 · DOIFuture research can use the developed scale to investigate digital detox behaviors in different organizational contexts. The study provides a methodological basis for future research on digital boundaries.
There is a lack of a valid and reliable scale to measure digital detox behaviors in organizations. Prior research has identified the importance of managing digital technology use, but a scale is lacking.
There is a need for validated measurement tools for self-disclosure to AI. Prior work has not fully addressed the issue of measuring self-disclosure to AI.
ADAPTASI ALAT UKUR ONLINE SELF-DISCLOSURE DALAM INTERAKSI DENGAN ARTIFICIAL INTELLIGENCE PADA GENERASI Z · 2026 · DOIFuture research should focus on the development of effective interventions to prevent mobing and support employees who have experienced mobing. Future research should also explore the long-term effects of mobing on individuals and organizations.
The research gap also includes the need to investigate the moderating role of perceived organizational support in this relationship.
The moderating role of perceived organizational support on the social loafing-job satisfaction link: evidence from tourism industry · 2026 · DOIAlthough prior research has explored career resilience and boundary management separately, little is known about how AI awareness shapes boundary protection behaviors and, in turn, fosters adaptability to technological disruptions.
Artificial intelligence awareness and career resilience: The mediating role of willingness to protect boundaries in Chinese financial enterprises · 2026 · DOIThe study aims to address this gap by investigating the relationship between leader noncontingent punishment and employee cyberloafing.
When Fairness Falls Short: Linking Leader Noncontingent Punishment to Cyberloafing Through Moral Disengagement · 2026 · DOIThe need to balance the benefits of AI monitoring with the potential risks to employee well-being and privacy. The difficulty of implementing technical privacy fixes and restoring discretion, voice, and procedural justification in organisations using AI monitoring.
Algorithmic eyes, exit minds: A boundary–autonomy cascade model of artificial intelligence monitoring and turnover intention among Indonesian Generation Z employees · 2026 · DOIPast research suggests that personal Internet usage (PIU) at work can carry both costs and benefits for employees, but offers no explanation for these mixed results.
Different impacts of hedonic and utilitarian personal Internet usage behaviour on well‐being and work engagement: A daily examination · 2024 · DOIThe study did not include a separate pilot test. The study's findings may be limited to the specific context of telemarketing agents in a private retail company.
The Effects of Workload, Job Insecurity, and Supervisor Support on Work-Life Balance Among Telemarketing Agents at A Private Retail Company, with Job Stress as A Mediating Variable · 2026 · DOIThe study identifies a gap in the literature regarding the moderating role of attitude towards artificial intelligence. The study aims to fill this gap by examining this relationship in the context of digitalized work environments.
The Moderating Role of Attitude Toward Artificial Intelligence in the Effect of Work Alienation on Employee Performance: A Study on Academics · 2026 · DOICoordinated action at the international level to introduce a global minimum corporate tax. Further exploration of the implications of AI on taxation and possible solutions.
AI and the Future of Taxation Rethinking Government Revenue When Machines Replace Workers · 2026 · DOIInvestigating the impact of social loafing on job satisfaction in other industries, - Examining the effects of perceived organizational support on employee outcomes in different cultural contexts, - Studying the role of leadership styles in mitigating the negative effects of social…
The moderating role of perceived organizational support on the social loafing-job satisfaction link: evidence from tourism industry · 2026 · DOI
Most-cited papers in Cyberloafing and Workplace Behavior
- Computer Networks as Social Networks: Collaborative Work, Telework, and Virtual Community · Annual Review of Sociology · 1996 · 694 citations
- The IT way of loafing on the job: cyberloafing, neutralizing and organizational justice · Journal of Organizational Behavior · 2002 · 687 citations
- The impact of professional isolation on teleworker job performance and turnover intentions: Does time spent teleworking, interacting face-to-face, or having access to communication-enhancing technology matter? · Journal of Applied Psychology · 2008 · 666 citations
- A Tentative Exploration into the Amount and Equivocality of Information Processing in Organizational Work Units · Administrative Science Quarterly · 1981 · 604 citations
- The effects of remote work on collaboration among information workers · Nature Human Behaviour · 2021 · 566 citations
- Telecommuting, professional isolation, and employee development in public and private organizations · Journal of Organizational Behavior · 2002 · 536 citations
- Determinants of 21st-Century Skills and 21st-Century Digital Skills for Workers: A Systematic Literature Review · SAGE Open · 2020 · 517 citations
- Correlates of different forms of cyberloafing: The role of norms and external locus of control · Computers in Human Behavior · 2007 · 357 citations
- Alternative Information-Processing Models and Their Implications for Theory, Research, and Practice · Academy of Management Review · 1990 · 321 citations
- Three generations of Telework: New ICTs and the (R)evolution from Home Office to Virtual Office · New Technology Work and Employment · 2016 · 310 citations
Most recent work
- Research Trends on Motivation and Job Satisfaction: A Scientometric Analysis · F1000Research · 2026
- AI Self-Efficacy and Innovative Work Behavior in Hospitality and Tourism: A Job Demands-Resources Perspective on Work Engagement and Schedule I-Deals · Behavioral Sciences · 2026
- When artificial intelligence is perceived as a threat: unraveling its paradoxical impact on knowledge hiding in the workplace · Journal of Knowledge Management · 2026
- Private Social Media for Work in Hospitality: Impacts on Employee Digital Well‐Being and the Promise of Positive Psychology Interventions · International Journal of Tourism Research · 2026
- Artificial intelligence awareness and career resilience: The mediating role of willingness to protect boundaries in Chinese financial enterprises · Technological Forecasting and Social Change · 2026
- Renqing Consumption in the Digital Era: Evidence from China · The Journal of Development Studies · 2026
- The Impact of Digital Leadership on Employee Resilience: The Mediating Roles of Work Gamification and Workplace Mindfulness and the Moderating Role of AI Anxiety · Behavioral Sciences · 2026
- Digital transformation and cross-regional investment: Evidence from China · International Review of Economics & Finance · 2026
- Nursing Students' Perceptions of Acceptable Use of Smartphones During Clinical Placement: A Cross‐Sectional Study · Journal of Clinical Nursing · 2026
- The influence of interpersonal relationships to cyberloafing during remote work · Computers in Human Behavior Reports · 2026
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