Open research questions in Outsourcing and Supply Chain Management
30 unresolved questions extracted from the limitations and future-work sections of 1,448 Outsourcing and Supply Chain Management papers in our library. Each links back to the study that raised it.
What the literature leaves open
Supplier risks such as bankruptcy, ineffective collaboration between buyers and suppliers, and inability to deliver on time are found to have a high impact on disruption events. Enhancing supplier assessment, developing diversified sourcing strategies, and developing the supplier’s capabilities are necessary steps in addressing risks and improving the robustness of the supply chain (Chauhan and Vimala Rani, 2025). Figure 23 depicts an effective framework for mitigating risks in outsourced assembly systems. Identification of the risks is followed by their ranking, then prioritizing risks associated with severe delay, management, and supplier risks. The final steps include developing and implementing appropriate mitigation policies with monitoring and policy revision activities to form a feedback process. Adopting Industry 4.0 technologies such as IoT, AI, and big data analytics creates operational and cybersecurity risks, especially when an organization lacks sufficient digital infrastructure. Therefore, managers have to ensure system compatibility, check technology readiness, and implement robust cybersecurity and data protection mechanisms that can facilitate reliable digital integration (Sharma et al., 2025; Kusi-Sarpong et al., 2021). Additive manufacturing as an in-house production option is gaining traction as a strategy for increasing resilience by reducing dependence on upstream suppliers and better safeguarding the company’s intellectual property. Economic instability continues to be the most influential drivers of demand-side risks associated with the automotive sector in India, and thus it is necessary to adopt flexible production plans and engage in scenario analyses and proactive inventory management to deal with demand-side risks (Kumar et al., 2020). The absence of sufficient institutional frameworks and weak regulatory systems adds to the risks in the area of supply chains; therefore, there is a need for strengthened governance, compliance monitoring, and supplier development. As a counterpart to digitalization of supply chains, it is also important to develop updated regulations to prevent cyber risks associated with the offshore outsourcing of work.
A systematic review of operational risk in outsourced automotive assembly manufacturing in India · 2026 · DOIThere are multiple limitations of this study that should be stated honestly. The 54 respondents provided an adequate sampling method to use with analytical techniques; however, this limits how widely the findings can be generalized outside the Chennai logistics community that supplied the data. JNPT Mumbai and ICD Tughlakabad as major hub environments may have significantly different dynamics of service quality because the physical and operational infrastructures in those locations are dissimilar, there are different products through trade in those locations, and the customs procedures for processing are also dissimilar among these hub locations. The study only used a cross-sectional design to capture perceptions at a single moment in time. Therefore, it cannot speak to how service quality changes over months and years impact satisfaction. Furthermore, the sub-scale reliability values of a = 0.2781 for Shipment Coordination and a = 0.2084 for Customer Satisfaction, while lower than the ideal reliability level of 0.70, indicate a need for a complete overhaul of these sections of the questionnaire before the results for those sub-scales can be reported with accurate confidence. © 2026 The Author(s). Published by IJCOPE Journal. Website: https://ijcope.org/ 13 International Journal of Creative and Open Research in Engineering and Management ISSN: 3108-1754 (Online) Volume 02 Issue 05 May-2026 | Impact Factor: 3.5 Future research should expand this model across multiple firms of varying sizes and geographical locations; take into account objective operational metrics as well as subjective survey data to triangulate perceptions against actual performance; and conduct longitudinal studies to analyze whether investments in service quality translate into measurable retention results over time. Additionally, due to this study's limitations, pricing transparency, claims settlement efficiency, and brand trust would be excellent candidates to include in a more comprehensive measure of service quality.
Enhancing Service Quality and Customer Satisfaction in International Freight Forwarding Operations: An Empirical Study · 2026 · DOIA full managerial comprehension of the connection between supply chain integration (SCI) and business performance is missing so far and earlier results are inconclusive.
THE DIRECT AND INDIRECT EFFECTS OF INTERNAL ENABLERS ON INTERNAL INTEGRATION AND BUSINESS PERFORMANCE · 2023 · DOIHave domestic workers employed by the outsourced domestic cleaning service supplier become just like assembly-line workers, where they are anonymous to their clients, performing routine tasks with little recognition from those whose homes they are servicing? Future studies could focus on domestic workers' views on outsourcing and the effects it has on their working conditions and employment relations.
Limited research examines these organizations in Pakistan, hindering our understanding of what policies MNCs are likely to adopt there as well as the extent of any differences between HRM in MNC subsidiaries and local firms.
Converging HRM practices? A comparison of high performance work system practices in MNC subsidiaries and domestic firms in Pakistan · 2019 · DOI
 Findings & Value added: The main finding shows that the synergy of the quantities observed has not been confirmed, although some of the following relations were approved such as a positive relationship between: a) some items of IFC and items of business performance, b) some items of services and items of business performance and c) items of IFC and items of services.
Synergy of interfunctional cooperation and services in companies producing electrical equipment and electronic components in the Czech Republic: pilot study · 2018 · DOIThe study concluded that HR outsourcing as a competitive strategy in Malaysia is still relatively new and probably many of its potential benefits are not fully understood.
However, empirical results are mixed, and it seems that contracting out can only work in certain service areas and under certain circumstances when supporting factors are present such as strong political leadership, existence of competition among multiple service providers, resource adequacy, and government's contracting capacity (Hodge, 2000; Romzek & Johnston, 2002; Stein, 1993; Auger, 1999; Salamon, 2002; Brudney et al.
Evaluating Contracting-Out Performance in Taiwan: Comparing Perceptions of Public Managers and Private Contractors · 2010However, the hierarchical mechanisms and network characteristics of the factors driving the development of logistics companies in this cooperative mode remain underexplored.
Key Factors Influencing the Operation of Logistics Companies in Self-Operation and Outsourcing Cooperation Mode: An LDA-TISM-SNA Approach · 2026 · DOIResearch background: Although the literature on power asymmetry and power dynamics has recognized the issue of factors that cause power shifts in business-to-business relationships, a more systematic approach and research framework regarding the identification of these factors is lacking.
Factors influencing structural power dynamics in buyer-supplier relationships: a power sources framework and application of the critical incident technique · 2022 · DOIThere are attempts in business-to-business literature to use the critical incident technique to study dynamic phenomena, but there are no studies on the factors that increase and decrease the power of suppliers in their relationships with dominant buyers.
Factors influencing structural power dynamics in buyer-supplier relationships: a power sources framework and application of the critical incident technique · 2022 · DOIHowever, little is known about how the beneficial effects of intermediary resources differ amongst integrated, independent and dual channel structures.
Intermediary resources and export venture performance under different export channel structures · 2021 · DOIThe original contribution of this research work comes from the lack of detailed knowledge on Fablabs' performance and previous contradictory findings concerning Fablabs' functioning in developed and developing market economies around the world.
The presumed effect of export assistance programmes and distributor support on the export performance of SMEs, though intuitively rational, has not been tested or validated in any systematic fashion in the export literature.
These benefits are only achieved by organizations that master the art of devising, deploying, and maintaining outsourcing relationships, for many these benefits remain elusive.
Most-cited papers in Outsourcing and Supply Chain Management
- Long-Term Manufacturer-Supplier Relationships: Do They Pay off for Supplier Firms? · Journal of Marketing · 1995 · 1,789 citations
- A Model of the Distributor's Perspective of Distributor-Manufacturer Working Relationships · Journal of Marketing · 1984 · 1,507 citations
- Resource Orchestration to Create Competitive Advantage · Journal of Management · 2010 · 1,489 citations
- Project Scope and Project Performance: The Effect of Parts Strategy and Supplier Involvement on Product Development · Management Science · 1989 · 581 citations
- Do Suppliers Benefit from Collaborative Relationships with Large Retailers? An Empirical Investigation of Efficient Consumer Response Adoption · Journal of Marketing · 2005 · 307 citations
- Knowledge intensive business services: prospects and policies · foresight · 2005 · 275 citations
- A New Framework for Service Supply Chains · Service Industries Journal · 2007 · 255 citations
- Sourcing strategies of U.S. service companies: a modified transaction-cost analysis · Strategic Management Journal · 1999 · 136 citations
- Buyer–supplier relationship dynamics: a systematic review · Journal of the Academy of Marketing Science · 2020 · 87 citations
- Services development and comparative advantage in manufacturing · Journal of Development Economics · 2020 · 78 citations
Most recent work
- Financial Cost–Benefit Analysis of In-House Development and Outsourcing Strategies in SuperLabs · INTERNATIONAL JOURNAL OF SCIENTIFIC RESEARCH IN ENGINEERING AND MANAGEMENT · 2026
- Understanding the Offshore Mixed Sourcing Strategy: A Case Study of a Japanese Affiliated Apparel Factory in China · Businesses · 2026
- Enhancing Service Quality and Customer Satisfaction in International Freight Forwarding Operations: An Empirical Study · International Journal of Creative and Open Research in Engineering and Management · 2026
- Human Resource Outsourcing Practices in Commercial Banks of Bangladesh: A Critical Perspective · Feni University Journal · 2026
- Why Businesses Are Switching to Top BPO Outsourcing Firms in the USA · Zenodo (CERN European Organization for Nuclear Research) · 2026
- A Study on Sales Strategy of Freight Forwarding Services with Reference to Flyjac Logistics Private Limited · International Journal of Science Architecture Technology and Environment · 2026
- Methods of Economic Support for the Performance of IT Solutions System Integration Companies · Strategy of Economic Development of Ukraine · 2026
- Transformation to an Omnichannel Business Model and Its Impact on Value Chain Optimisation · Optimum Economic Studies · 2026
- Organisational mechanisms of the sharing economy: how platform and social capital integration enhances collaborative capabilities in SMEs supply chains · International Journal of Organizational Analysis · 2026
- Choice versus Necessity : Understanding Service Diversification and Firm Performance in Manufacturing · Lancaster EPrints (Lancaster University) · 2026
Find a gap in your own Outsourcing and Supply Chain Management sub-topic
This page shows what the Outsourcing and Supply Chain Management literature already flags as unresolved. To narrow it to your specific question, run the guided finder — it searches the gap library on demand and checks candidates against 250M+ OpenAlex works.
Open the Research Gap Finder →